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zoom-contact-center-web

Установка

$npx skills add https://github.com/openai/plugins/tree/5fd93af4cd0c623e020d0cc7e9ce178b4ac1f70f/plugins/zoom/skills/contact-center/web

Ставит скилл в текущий проект - CLI спросит, для каких агентов. С флагом -g - в домашнюю папку, для всех проектов.

Описание

Zoom Contact Center SDK for Web. Use for web chat/video/campaign embeds, engagement event handling, app-context integrations, and Smart Embed postMessage workflows.

SKILL.md

Исходник на GitHub

Zoom Contact Center SDK - Web

Official docs:

Quick Links

  1. concepts/lifecycle-and-events.md
  2. examples/app-context-and-state.md
  3. references/web-reference-map.md
  4. troubleshooting/common-issues.md

Integration Modes

  1. Contact Center App in Zoom client:
  • Zoom Apps SDK engagement APIs/events.
  1. External website embed:
  • Campaign SDK/web scripts (zoomCampaignSdk pattern).
  • Video client initialization pattern.
  1. Smart Embed:
  • iframe + postMessage event contract.

Hard Guardrails

  • For campaign SDK, gate calls behind zoomCampaignSdk:ready.
  • Persist state by engagementId.
  • Expect context switching and background app behavior.
  • Validate CSP and allow-list settings before debugging logic.

Chaining

Operations

  • RUNBOOK.md - 5-minute preflight and debugging checklist.

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