ВойтиСкачать

build-zoom-contact-center-app

Установка

$npx skills add https://github.com/openai/plugins/tree/5fd93af4cd0c623e020d0cc7e9ce178b4ac1f70f/plugins/zoom/skills/contact-center

Ставит скилл в текущий проект - CLI спросит, для каких агентов. С флагом -g - в домашнюю папку, для всех проектов.

Описание

Use when using Contact Center.

SKILL.md

Исходник на GitHub

Build Zoom Contact Center App

Use this skill when the integration targets Zoom Contact Center rather than general meetings, chat, or phone. Route to the platform-specific skill once the client surface is clear.

Workflow

  1. Identify the channel and client: web, Android, iOS, campaign embed, video engagement, chat engagement, Virtual Agent handoff, or scheduled callback.
  2. Confirm the lifecycle: initialization, engagement start, context retrieval, state changes, transfer or handoff, and cleanup.
  3. Choose the platform reference before coding; Contact Center SDKs differ by event names, lifecycle hooks, and wrapper requirements.
  4. Treat engagement context as shared state and validate how it flows into CRM, ticketing, analytics, or AI workflows.
  5. Debug version drift by checking SDK version, documented event names, app settings, campaign configuration, and browser or mobile lifecycle behavior.

References

Ещё из openai/plugins

Все 536
  1. agents-sdkв один кликBuild AI agents on Cloudflare Workers using the Agents SDK. Load when creating stateful agents, durable workflows, real-time WebSocket apps, scheduled tasks, MCP…
  2. android-emulator-qaв один кликUse when validating Android feature flows in an emulator with adb-driven launch, input, UI-tree inspection, screenshots, and logcat capture.
  3. build-chatgpt-appв один кликBuild, scaffold, refactor, and troubleshoot ChatGPT Apps SDK applications that combine an MCP server and widget UI. Use when Codex needs to design tools, register UI…
  4. chatgpt-app-submissionв один кликInspect a ChatGPT Apps MCP server codebase and generate chatgpt-app-submission.json with app info suggestions, tool hint justifications, test cases, and negative test…
  5. cloudflareв один кликComprehensive Cloudflare platform skill covering Workers, Pages, storage (KV, D1, R2), AI (Workers AI, Vectorize, Agents SDK), networking (Tunnel, Spectrum), security…
  6. earnings-previewв один кликUse when preparing full pre-earnings preview reports with executive summary, expectation bar, guidance credibility, KPI dashboard, scenarios, and call questions. Do…
  7. notion-knowledge-captureв один кликCapture conversations and decisions into structured Notion pages; use when turning chats/notes into wiki entries, how-tos, decisions, or FAQs with proper linking.
  8. notion-meeting-intelligenceв один кликPrepare meeting materials with Notion context and supplemental research; use when gathering context, drafting agendas/pre-reads, and tailoring materials to attendees.